FAQ

The production of caravans, motorhomes and vans has continued largely undisturbed in the prevailing circumstances thanks to the comprehensive safety plan that has been adopted throughout the company. Strict safety precautions are in place to provide our staff with the best possible protection from becoming infected. “Hygiene Hotspots” have been set up, which are equipped with face masks, safety goggles and disinfectants.

Production schedules and processes have been organised in such a way that enables social distancing to be maintained. Guided tours of the Hobby caravan factory are not taking place at the present time.

Although we are currently on schedule with our production, we are also dependent on the smooth operation of our supply chains. So far, we have been able to compensate for delays caused by this, with few exceptions.

Many of our trade partners have been forced to close their sales divisions by law. As the coronavirus/COVID-19 situation varies considerably from region to region, we ask our customers to contact their dealer directly. With only a few exceptions, the service and repair departments of our trade partners are still staffed. 

Of course Hobby is here for you.

You can contact us from Monday to Thursday between 07:30 and 15:45 and on Friday between 07:30 and 12:45. However, given the current situation, please contact your contract partner directly if you have any questions relating to your vehicle or your orders. This will enable your query to be answered more quickly and will relieve the strain on our team. Thank you very much.