Data protection policy

for Hobby-Wohnwagenwerk Ing. Harald Striewski GmbH

We take data protection seriously

Protecting your privacy when processing personal data is an important concern for us.

When you visit our website, our web server stores the IP of your Internet Service Provider, the website from which you accessed our site, the pages that you visit on our site, and the date and duration of your visit. This information is required for the technical transmission of webpages and reliable operation of the servers. No personalised evaluation of this data is performed.

When you send us your data via the contact form, this data is saved on our servers when the data is backed up. Your data is used exclusively by us for the purposes of processing your request. Your data is treated as strictly confidential. No data will be passed on to third parties.

Responsible body: 
Hobby-Wohnwagenwerk Ing. Harald Striewski GmbH
Harald-Striewski-Straße 15
24787 Fockbek

+49 (0)4331 - 6060
info(at)hobby-caravan.de
 

Collection, processing and use of your personal data

In principle, you can use our website without disclosing your identity. If you order goods, send us enquiries, open a user account or subscribe to our newsletter, we ask for your name, contact details and other information that we need from you.

We use the information provided by you to fulfil contracts, to send out brochures, to respond to enquiries, to process orders and to comply with legal requirements.
No further personal data shall be recorded unless you give us your consent, e.g. when ordering from the catalogue.

A) Catalogue mailings only: the data necessary for the order procedure will be stored, processed, analysed and forwarded to the catalogue service provider. After successful delivery, your data will be deleted unless you have consented to further use.

B) Dealers and further information: in addition to A), you agree to being contacted in person by one of our authorised dealers in your vicinity. For this purpose, your data will be stored and forwarded to authorised dealers near you. You also consent to receiving further information by post or newsletters regarding new products, events, competitions, trade fairs and other topics. For this purpose, your data will be stored, processed, analysed and forwarded until further notice to allow delivery of the service in question.

If you have signed up for our newsletter, we will also use your e-mail address to send the newsletter. You may withdraw this consent at any time with effect for the future by unsubscribing from the newsletter.

We entrust other companies and Hobby trade partners with the performance of certain tasks for us, such as handling enquiries, sending the newsletter, processing orders and organising customer meetings or Family Week, as well as GiroSolution AG in Frickingen and Steckhan & Peters in Harrislee/Flensburg. These service providers have access to the personal information they require to perform their tasks. However, the service providers may not use this information for any other purpose, and they are obliged to treat the information in accordance with this data protection policy as well as the relevant data protection legislation.

We disclose information about our customers if we are legally obliged to do so, or if such a disclosure is required in order to enforce contractual agreements, or to protect our rights, the rights of our customers or third parties.

Automatically stored non-personal data

When you visit our webpages, we store specific information for administrative and technical reasons when necessary. This may include: the type and version of the browser used, time and date of the access, as well as the IP address.

This data is then anonymised and used merely for statistical purposes and to improve our Internet and online services.

This anonymised data is then stored in secure systems, apart from personal data, and cannot be attributed to individual persons. This means that your personal data will remain protected at all times.

Cookies

When you visit our webpages, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on your computer’s hard drive. Only the Internet protocol address is stored – no personal data. This information, which is stored in the cookies, makes it possible for you to be recognised automatically when you next visit our website, making it easier for you to use.

You can, of course, visit our webpages without accepting cookies. If you do not want your computer to be recognised on your next visit, you can also reject the use of cookies by changing the settings in your browser to “Reject cookies”. The corresponding procedure can be found in the operating instructions for your particular browser. However, if you reject the use of cookies, there may be restrictions in the usability of certain sections of our webpages.

Within our online presence, we rely on the services of Performance Advertising Deutschland GmbH owing to our legitimate interest in ensuring the analysis, optimisation and cost effectiveness of the online presence. You may object to these tracking and targeting measures at any time by rejecting cookies in your browser settings.

Web Analytics

Etracker (https://www.etracker.com/en/data-privacy/):
The host of this website relies on the services of etracker GmbH in Hamburg, Germany (etracker.com) for the purposes of analysing usage data. This involves the use of cookies, which make it possible to perform a statistical analysis of how visitors use this website and to display user-oriented content or advertising. Cookies are small files that are stored by the Internet browser on the user’s device. etracker cookies do not contain any information that could be used to identify a user.

The data produced by etracker is processed and stored exclusively in Germany on behalf of the provider of this website by etracker and is therefore subject to the strict German and European data protection laws and standards. To this effect, etracker has been independently tested, certified and awarded the data protection privacy seal ePrivacyseal.

Data processing is performed on the legal basis of Art. 6 Para .1 f (legitimate interest) of the EU General Data Protection Regulation (EU GDPR). Our legitimate interest consists of the optimisation of our online service and our web presence. Since the privacy of our visitors is extremely important to us, the IP address is anonymised at the earliest available opportunity by etracker and the login or device identification converted by etracker into a clear, but not personally attributed, code. etracker will not make any other use of the data, integrate it with other data or transfer it to third parties.

You may object to the above-mentioned data processing at any time, to the extent that it is performed on a personalised basis. Your objection will not have any adverse effects. Additional information regarding data protection by etracker can be found here.

Data protection policy for the Google Plus social network

This website uses the “G +1” control provided by the Google Plus social network, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). The control can be identified by the “G +1” sign. If you have registered with Google Plus, you can use the “G +1” control to express your interest in our website and share content from our website on Google Plus. In such a case, Google stores both the information that you have given a “G +1” for part of our content and information regarding the page that you viewed. Your “G +1” may be displayed together with your name (and photo, where available) by Google Plus in other Google services, such as Google Search or your Google profile. The purpose and scope of the data collection and additional processing and use of the data by Google and your corresponding rights and configuration options for the protection of your privacy can be found in Google’s Privacy Policy: https://www.google.com/intl/de/policies/privacy/

Use of social media buttons

In order to prevent your data from being transferred to service providers such as Facebook, Google, Pinterest or YouTube without your knowledge, we implement social media “Share” buttons with a double-click solution. This ensures that when the page is first accessed, no personal data is transferred to the individual social plugin providers, but only, and exclusively, once you click on one of the social media plugins. Only then will any data be transferred to the relevant service providers and stored there.

YouTube embedding

We have embedded YouTube videos in our website; these are stored at www.youtube.com and can be played directly from our website. These are all embedded in “enhanced data protection mode”, which means that no data about you as a user is transferred to YouTube if you do not play the videos. Data is only transferred if you play the videos. We do not have any influence over the transfer of this data.

You can obtain more information about the purpose and extent of data collection and its processing by YouTube in the data protection policies detailed below. There you will also obtain more information about your rights in this respect and the settings you can change to protect your privacy.

YouTube LLC with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA.

https://www.google.de/intl/en/policies/privacy/

Contact form / Enquiries / Email contact

On our website, you have the option of sending us enquiries using the contact form and email. During this process, your details (contact of your enquiry, any attached files, and where applicable your chassis number and date) including the contact information you have provided (title, name, surname, address (optional), telephone number (optional) and email) will be saved for the purposes of processing the request, and for any possible follow-up questions, by ourselves Hobby-Wohnwagenwerk, Ing. Harald Striewski GmbH.

In order to deal with any complaints regarding a product or service or a claim report, your contact information will be transferred, as far as is necessary, by ourselves Hobby-Wohnwagenwerk, Ing. Harald Striewski GmbH to a responsible Hobby trade partner for processing. If you do not wish for this to occur, please inform us of this expressly in your message.

The data you have provided in the contact form and/or email remain with us until you ask us to delete it, you withdraw your consent to storage or the purpose for storing the data no longer applies (e.g. once processing of your request has ended). Any mandatory legal provisions – in particular, retention periods – remain unaffected.

Encrypted transfer of data cannot be guaranteed and we suggest that you do not send any confidential information via the contact form.

Security

We have implemented technical and administrative security precautions in order to protect your personal data against loss, destruction, tampering and unauthorised access. All our employees and service providers working for us are obliged to adhere to the applicable data protection laws. Whenever we collect and process personal data it is encrypted before being transferred. This means that your data cannot be misused by third parties. Our security precautions are therefore subject to an ongoing improvement process and our data protection policies are continually being revised. Please make sure that you have access to the most up-to-date version.

Changes to our data protection policies

We reserve the right to change our data protection policies if this should become necessary as the result of new technologies. Please make sure that you have access to the most up-to-date version. In the event that fundamental changes are made to this data protection policy, we will make these changes known on our website.

Right to be informed/object

Please contact us at any time if you wish to find out which personal data we have stored about you. You may also withdraw the permission you have granted us to collect and process your personal data at any time. In both cases, please contact us directly. All interested parties and visitors to our website can contact us regarding any data protection issues at:

Mr. Frank Berns
Konzept 17 GmbH
Westring 3 24850 Schuby

+49 (0)4621 8526460
mail(at)konzept17.de

As of: 30/11/2018